Payment Methods
Payment Methods
At SAV Consumer Goods, we keep the checkout experience straightforward and secure. Below you will find everything you need to know about how we accept payment for our washing machines and dryers.
Accepted Cards
We accept Visa and Mastercard credit and debit cards. At present, we do not offer cash on delivery, bank deposit, e-wallet, or any other payment option. All transactions are processed exclusively through card payment.
Secure Payment Page and 3-D Secure Verification
When you proceed to checkout on savconsumergoods.com, you will be directed to a dedicated, encrypted payment page. This page is protected by 3-D Secure (3DS) technology, which adds an extra layer of identity verification before your transaction is completed. Depending on your card-issuing bank, you may be asked to enter a one-time password, approve the payment through your banking app, or complete another form of authentication.
SAV Consumer Goods Trading Corporation does not store your card number, CVV, or any other sensitive card data at any point during or after the transaction. Your payment credentials remain solely between you and your bank.
Currency and Pricing
All prices on our website are quoted in Philippine Pesos (PHP). The price you see on the product page is the final price — Value Added Tax (VAT) at 12% is already included, and there are no hidden fees or additional charges applied at the point of delivery.
When Your Card Is Charged
Your card is charged at the time your order is confirmed. You will receive an order confirmation by email shortly after your payment is successfully processed. Delivery follows within 2–3 business days from that confirmation, nationwide across the Philippines, at no additional delivery cost.
Official Receipt and VAT Invoice
In compliance with Philippine tax regulations, an official receipt will be issued and sent to your registered email address after your payment is processed. This receipt reflects the VAT-inclusive amount you paid and serves as your proof of purchase for warranty and returns purposes.
Failed or Declined Payments
If your payment does not go through, your order will not be placed and you will not be charged. Common reasons for a declined transaction include insufficient funds, card limits set by your bank, or a failed 3-D Secure verification. We recommend contacting your issuing bank directly if the problem persists. You are welcome to retry your order once the issue has been resolved.
Questions About Your Payment
If you have concerns about a charge, a missing official receipt, or any other payment-related matter, please reach out to our customer service team. We are available Monday to Saturday, 9:00 AM – 6:00 PM, via email at info@savconsumergoods.com or through the contact form on our website. We aim to respond to all inquiries promptly within business hours.