About Us
About SAV Consumer Goods
SAV Consumer Goods is the official online store of SAV CONSUMER GOODS TRADING CORPORATION (SEC Reg. No. 202304009602311), a duly registered company based at the Commercial Complex, Pasig City, Metro Manila 1600, Philippines. Through our website, savconsumergoods.com, we bring washing machines and dryers from leading brands directly to customers across the Philippines — with no middlemen, no guesswork, and no unnecessary complexity.
What We Do
We specialise exclusively in home laundry appliances. Our catalogue covers a carefully selected range of washing machines and dryers suited to different household sizes, budgets, and living arrangements. Because we focus on a single product category, we can offer more useful guidance, more accurate product information, and more attentive customer support than a general-purpose retailer.
Every item we sell is genuine and covered by the manufacturer's official warranty, as well as the implied warranty provided under the Consumer Act of the Philippines (Republic Act No. 7394). Defective units are handled through free repair, replacement, or refund — whichever applies — so you can shop with confidence.
Our Commitments to You
- Free nationwide delivery — we ship to every province and city across the Philippines at no additional cost. Orders are delivered within 2 to 3 business days after order confirmation.
- Transparent pricing — all prices are displayed in Philippine pesos (PHP) with 12% VAT already included. There are no hidden fees and no surprise charges upon delivery.
- 60-day returns — if you change your mind or the product does not meet your expectations, you may return it within 60 days of delivery for any reason. We arrange the return pickup free of charge and process your refund to your original payment method within 5 business days of receiving the item.
- Secure checkout — payments are processed through a 3-D Secure page accepting Visa and Mastercard. We do not store your card details at any point.
- Honest product guidance — our team is available to help you choose the right machine for your home, your space, and your budget, without pressure.
Why Shop With Us
Purchasing a washing machine or dryer is a practical decision with real, long-term consequences for your household. We built SAV Consumer Goods around the idea that customers deserve straightforward information, fair terms, and reliable after-sales support — not fine print designed to limit their rights. Our return policy goes well beyond what the law requires, and our delivery service covers the entire country at no extra cost, because we believe these should be the standard, not the exception.
Get in Touch
Our customer service team is available Monday to Saturday, 9:00 AM to 6:00 PM. You are welcome to reach us through the following channels:
- Email: info@savconsumergoods.com
- Contact form: available on our website at savconsumergoods.com
Whether you have a question about a specific model, need help placing an order, or want to follow up on a return, we are here to assist. We aim to respond to all enquiries promptly and thoroughly during business hours.